Shipping & Returns
At F4 Foils we’re all about speed. Our global shipping service ensures swift, reliable deliveries to customers worldwide, so you can enjoy your purchases sooner than ever, no matter where you are on the globe.
Why Choose Our Worldwide Shipping?
- Swift Delivery: We understand the excitement of receiving your order quickly. That’s why we’ve optimized our logistics to ensure your items reach your doorstep in record time.
- Global Reach: We ship to customers all around the world, ensuring that no matter where you are, you can access the products you love with ease.
- Reliability: We work with trusted carriers to make certain your packages arrive safely and on schedule.
- Tracking: Keep tabs on your shipment’s journey with our tracking services. You’ll receive regular updates, so you’re always in the know.
- Insured: This means that your gear is not only shipped worldwide, but it’s also protected during transit. In the unlikely event of damage or loss, your investment is safeguarded.
- Customer Satisfaction: We’re committed to your satisfaction. If you have any questions or concerns about your order during the shipping process, our customer support team is here to assist you.
We will have you on the water in no time at all! 🤙
Shipping damage claims and Returns
It’s essential to inspect your shipment upon arrival. Any damage claims must be filed directly with the shipping provider at the time of delivery. You must also notify F4 Foils within 24 hours and provide a valid claim number from the shipping carrier. Unfortunately, any damages not reported within this 24-hour window cannot be covered by F4 Foils.
Labeling Damaged Shipments:
If your shipment is damaged, clearly label the Air Waybill (AWB) as "DAMAGED" to avoid issues with insurance claims.
Product returns
It’s essential to inspect your shipment upon arrival. Any claims for damages must be filed directly with the shipping provider at the time of delivery. Additionally, you must notify F4 Foils within 24 hours and provide a valid claim number from the shipping carrier. Unfortunately, any damages not reported within this 24-hour window cannot be covered by F4 Foils.
Return Policy: If you wish to return a product, you must do so within 30 days of receiving it. The item must be unused, unassembled, and in its original packaging. Before returning, please contact our customer service team to receive a Return Merchandise Authorization (RMA) number. Once we receive the product in its original condition and packaging, we’ll process your refund.
Please note: Return shipping costs are the responsibility of the customer.
Taxes and Import Duties: The customer is responsible for all taxes and import duties. These charges, including customs duties or local taxes, are not included in the purchase price. We advise customers to check their country’s import regulations to avoid unexpected fees or delays.